Frequently Asked Questions
Everything you need to know about Gritti Fragrances and our luxury olfactory collections.
Are your fragrances authentic and original?
Yes, all Gritti Fragrances are 100% authentic and bottled in Italy. We are the official boutique for the brand, ensuring you receive genuine luxury products directly from our laboratory.
How long does shipping take for international orders?
We offer worldwide shipping via express couriers. Domestic orders typically arrive within 2-4 business days, while international shipments may take 5-10 business days depending on customs processing.
What is your return policy for perfumes?
Due to the nature of beauty products and hygiene standards, we only accept returns on unopened and sealed fragrance bottles within 14 days of delivery. Sample sets are final sale.
How should I store my Gritti fragrance to maintain its quality?
To preserve the integrity of the essential oils, store your bottle in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as in a bedroom cabinet rather than a bathroom.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are encrypted and secured for your protection.
Do you offer samples before committing to a full bottle?
Yes, we offer curated Discovery Sets that allow you to explore our various collections. This is the best way to experience the evolution of our scents on your skin before purchasing a full-sized bottle.